Terms of service

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1. Making any adjustment to any medication or treatment protocol you are currently using;
2. Stopping any medication or treatment protocol you are currently using; and/or
3. Starting any new medication or treatment protocol, whether or not it was discussed on our Website.

Reliance on information posted

Information about you and your visits to the website

Online purchases and other terms and conditions

Links from the website

Disclaimer of warranties

Limitation on liability

Indemnification

Governing law and jurisdiction

BINDING ARBITRATION CLAUSE

Please read the following Binding Arbitration Clause (the “Clause”) carefully because it requires you to arbitrate certain disputes and claims with Ivy Hall and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration agreement. In addition, arbitration precludes you from suing in court or having a jury trial.

1. No Representative Actions. You and Ivy Hall agree that any dispute arising out of or related to these Terms or our Services is personal to you and Ivy Hall and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.

2. Arbitration of Disputes. You and Ivy Hall waive your rights to a jury trial and to have any disputes, regarding anything whatsoever between us, resolved in court and instead agree that such disputes shall be resolved through binding arbitration. This agreement to arbitrate disputes includes, but is not limited to, any and all claims for relief and theories of liability between you and Ivy Hall, whether based in contract, tort, fraud, negligence, regulation, or ordinance; claims for relief under any state or federal statutes, claims for common law fraud, misrepresentation, or any other legal or equitable theory arising out of your relationship with Ivy Hall, and/or any interactions between you and Ivy Hall. If there is a final judicial determination that applicable law precludes enforcement of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

3. Notice Requirement. For any dispute or claim that you have against Ivy Hall or relating in any way to the Services, you may either proceed directly to arbitration, or you may first contact Ivy Hall and attempt to resolve the claim informally by sending a written notice of your claim (“Notice”) to Ivy Hall by email at contact [email protected] or by certified mail addressed to 1720 N Damen Ave, Chicago, Illinois. If you elect to pursue pre- arbitration resolution through the Notice option, the Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the claim; and (c) set forth the specific relief sought. Ivy Hall shall also have the option, but not the requirement, to pursue informal pre-arbitration resolution with you through the Notice process set forth herein. Our notice to you, as and if applicable, will be similar in form to that described above. If you and Ivy Hall cannot reach an agreement to resolve the claim through the Notice process, or if you or Ivy Hall decide to immediately proceed to arbitration without pursuing pre-arbitration resolution through the Notice process, then either party may submit the dispute to binding arbitration administered by the American Arbitration Association (“AAA”). All disputes submitted to AAA will be resolved through confidential, binding arbitration under the AAA Consumer Arbitration Rules. The most recent version of the AAA Consumer Arbitration Rules are available on the AAA website and are hereby incorporated by reference. You either acknowledge and agree that you have read and understand the AAA Consumer Arbitration Rules or waive your opportunity to read the AAA Consumer Arbitration Rules Rules and waive any claim that the AAA Consumer Arbitration Rules are unfair or should not apply for any reason.

4. Applicability of FAA: You and Ivy Hall agree that these Terms affect interstate commerce and that the enforceability of this Clause will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law.

5. Delegation: You and Ivy Hall clearly and unmistakably agree that the arbitrator shall have the power to rule on his or her own jurisdiction, and the existence, scope, validity, and arbitrability of these Terms. This delegation provision shall be deemed a contract entered into under the laws of the State of Florida and will be governed by the laws of the State of Florida together with the Federal Arbitration Act.

6. Confidentiality: The arbitrator, Ivy Hall, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented for purposes of the arbitration or related to the dispute(s) therein. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.

7. Opt Out: You have the right to opt out of binding arbitration within 10 days of the date you first accepted the terms of this Clause by sending a written opt-out notice via certified mail to 1720 N Damen Ave, Chicago, Illinois. To be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration.

8. Severability: If any portion of this Clause is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this Clause or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Clause; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Clause is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Clause will be enforceable.

Limitation on time to file claims

Waiver and severability

Entire agreement

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